Seriously, “2-4 days” to get a tech problem THEY created sorted out..but that was 26th AUGUST. It is now the 18th September and despite daily emails -nothing. The Authors Spotlight page THEY moved me to still has multiple listings over 10 pages. The page keeps re-arranging itself. Books vanish but some do return. Some do not. I got a review in a national magazine of The Red Paper. I’ve had lots of emails asking why its not available and the magazine has had 20 emails asking the same thing. Its hit-or-miss if you find it on search.
Placed a trial order this morning -”No content available”.
So I’ve lost coming up to £400 in sales. Lost. I doubt after weeks of trying anyone is going to be interested in trying again.
So, lulu.com is still UTTER CRAP in dealing with “its” authors problems.
THIS POSTING IS ALSO GOING TO MY FIVE OTHER BLOGS AND ALL OF MY YAHOO AND OTHER GROUPS I RUN. AWFUL CUSTOMER SERVICE REQUIRES GOOD PUBLICITY.